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Neil Miller March 11, 2016 Filed Under: #PowerPlays, Team Management

10 Ways to Create an Ego-Friendly Workplace

 

Dealing with Ego at the Workplace

My friend is the CEO of a major division of a huge Indian conglomerate. He oversees operations in multiple countries and manages a workforce in India and the US. He has a brilliant business mind and brought this division up from substantial losses to profit in a difficult industry.

Yet when I chat with him, the thing that’s always on his mind is dealing with his Chairman and all the other conglomerate leaders. From the outside it looks like a giant mess. One CEO doesn’t like the other one because of something that happened ten years ago. The Chairman’s son is being groomed for a top position, but no one wants to be pushed out. So on and so on.

Ego works around the world, but he seems to pop up in India a lot. He’s a tough person to work with because it seems like he takes all of your emotional energy, and with one bad move, he’ll run you out of town.

Ego doesn’t work just in the C-suite. She’s there among middle managers and freshers and everywhere in between. You can never escape from working with her.

There are two ends of the spectrum when it comes to working with Ego. One is to ignore him, pretend that he doesn’t exist, and beat the hell out of anyone you might think is working with him. The other is to worship him and spend all of your time appeasing him. If you’ve been in India long enough, you’ve likely seen the failure of both of these approaches. [Read more…]

Neil Miller February 10, 2016 Filed Under: #PowerPlays, Team Management

How to Develop Leaders in India

kkalyan -team

 

In the previous article, we discussed a different way to think about leadership development in India – specifically that a good leader can be very connected without being dependent. Here are some specific strategies you can use to practice this kind of leadership development.

 

1. Publicly Anoint Leaders

Make a public show of putting a developing leader in a new position. This lets him know you have confidence in him and makes sure everyone else knows it too. [Read more…]

Neil Miller February 1, 2016 Filed Under: On the Job, Parent Leadership, Team Management

What Kind of Leader Are You Developing?

Leadership Development in India

If you are a foreign worker in India, one of your primary responsibilities is likely leadership development. It could be identifying leaders at the top level who can carry on countrywide operations, or it might be building up team and division level leaders capable of handling issues without much foreign involvement.

Indians are more than willing and able to take on these roles, and more often than not they succeed without any problems. However, it is also very common to see foreigners struggling to identify and develop quality leaders from within their organizations. Two-year assignments for foreigners balloon into four or five years because the ‘leadership pipeline’ seems to produce nothing more than a drip.

If you find yourself struggling with leadership development in India, it might be a case of misplaced cultural assumptions. [Read more…]

Neil Miller November 24, 2015 Filed Under: #GreyIsWhite, Podcast, Team Management

Episode 13: Craig Storti

Podcast

As you can tell if you listen to this podcast, I was really excited to get to have a personal conversation with Craig Storti. It was only after reading his book, Speaking of India, that I was first able to pinpoint some of the unique challenges that face anyone working with India.

Craig, who started out as a US Peace Corps volunteer, is extremely down-to-earth, and shares a lot of the wisdom he has gained over his many years.

 

Here are some highlights:

  • Why being an expat doesn’t qualify you for cultural understanding
  • What’s in the new edition of Speaking of India?
  • Virtual working tips
  • How different India is today vs. the Y2K years
  • Why the best advice is still to pick up the phone
  • The current state of intercultural training
  • What Craig still struggles with about India

 

We reference a few articles in this conversation that you can find here:

  • Training tips in India
  • Why I Wouldn’t Spend $500 on Cross-Cultural Training
  • Grey is White

 

You can find Craig’s website here, and all of his books on Amazon here.

http://media.blubrry.com/workingwithindia/p/podcast.learningindia.in/Episodes/Ep13Storti.mp3

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Neil Miller November 16, 2015 Filed Under: Book Reviews, Communication, On the Job

Book Review: Doing Business in 21st Century India

Doing Business in 21st Century India

Gunjan Bagla’s Doing Business in 21st Century India is the best book out there for the person heading a business unit in India, overseeing an expansion process, or wanting to start a new venture. Expatriates on work assignment and casual travellers can gain some good insights from, but the biggest value comes for the person who has to keep the full business picture in mind.

Bagla covers an overwhelming scope of information in only 200+ pages. He is a consultant who works with companies who want to expand and improve their India operations, and you can see him demonstrate his expertise. In each section of the book, he delivers the most poignant advice and keeps the applications relevant.

(Listen to my podcast with Gunjan Bagla here.)

The book covers the following topics:

  • Introduction to Indian Business
  • Cross Cultural Communication
  • Human Resources
  • Marketing
  • Finance
  • Legal and Accounting
  • Travelling and Living Tips

[Read more…]

Neil Miller September 28, 2015 Filed Under: #PowerPlays, On the Job, Podcast

Episode 12: Carissa Hickling

Podcast

 

“Bureaucracy is a lot of little people trying to follow the rules as they interpret it.”

 

Meet Carissa Hickling, Mumbai’s own Whisky Lady, and the 12th guest on the Working With India podcast. Carissa runs her own consulting firm, and has been in India for over 20 years.

In this episode you will hear:

  • The benefits and limits to being a foreigner in India
  • How to take 5 years to remove money from a Provident Fund
  • Why ‘suggesting’ something be done doesn’t usually cut it in India
  • When it’s ok to blur the professional and personal lines

 

You can reach Carissa on

  • LinkedIn
  • EverydayAsia.com (her general observations)
  • WhiskyLady

 

You can listen to the show in this player, or through iTunes.

http://media.blubrry.com/workingwithindia/p/podcast.learningindia.in/Episodes/Ep12Carissa.mp3

Podcast: Play in new window | Download

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Neil Miller September 14, 2015 Filed Under: #GreyIsWhite, #PowerPlays, Daily Living, On the Job

How to Squeeze a No into a Yes

Turning a No to a Yes

 

No, sir. You can’t come in here.

I left some papers at my office inside one of those huge IT buildings and wanted to pick them up on a Saturday. I didn’t have a parking permit, since I usually came on a two-wheeler, but I knew the parking lot would be nearly empty and I only needed about 10 minutes to go in and out.

As I pulled in, I came to the place where you wave an electronic card to lift the gate. I pulled up, showed my ID card and asked the security guard if he would let me go through.

No, sir. You can’t come in here.

“Please, sir” I said, closing one eye and cocking my head to the side. “Just 10 minutes.”

No, sir. He seemed like he had been through this before.

“Ok, then please let me park here by the entrance; I’ll go in quickly and come back.”

No, sir. Visitor parking is outside.

By “outside” he was referring to the 6 meter wide service lane that was supposed to accommodate two lanes of traffic. I pulled around, found a place to park and started to walk inside.

Sir! Sir! Hello! Sir! Hello! I tried to ignore the calls as I was walking to the office, but I knew they were after me. [Read more…]

Neil Miller August 24, 2015 Filed Under: #PowerPlays, #TimeIsEternal, On the Job, Podcast, Team Management

Episode 11: Patrick De Ridder

 

“Calling me on a Sunday is a sign of…”

Your first answer might be rudeness, unprepared thinking, or an invasion of privacy.

But add 17 years onto your India journey and you end this sentence with “respect”.

 

Podcast

Meet Patrick De Ridder, a student of Indian business and philosophy, and the next guest on Working with India. He came to India in 1997 and has stayed on, starting a business consulting company in 2006 for French, Belgian, and Dutch companies entering India.

Patrick was destined to be a “librarian writing books on philosophy” before India captured his imagination. [Read more…]

http://media.blubrry.com/workingwithindia/p/podcast.learningindia.in/Episodes/Ep11Patrick.mp3

Podcast: Play in new window | Download

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© Neil A. Miller, LearningIndia.in, and Madras Media Marketing LLC 2013-2015. Excerpts and links may be used, provided that full and clear credit is given.